___________ strategies are those that attack a person’s positive or negative face

Fill in the blank(s) with correct word.

Answer: Face-attacking

Communication & Mass Media

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Arnold is a newly appointed manager of Cruxeiro Inc He addressed the staff on his first day in the company, and interacted with everyone while trying to learn the general opinion about the organization and its activities

What was Arnold attempting to do? a) Maintain employee relations b) Maintain customer relations c) Maintain corporate relations d) Maintain investor relations

Communication & Mass Media

A supervisor needed to discuss work-focused relationships with her colleagues to try to find and resolve any conflicts happening at the office. Therefore, she encouraged everyone to share their ideas with one other

According to the multi-sequence model, what type of activity did the supervisor follow? a) Relationa b) Task-process c) Dialectical d) Topical

Communication & Mass Media