You can use the __________ feature to write yourself a reminder

Yu have calculated a company's Before-Tax Profits. To solve for EBIT you should:

a) Subtract Taxes from B-T profits and add back Interest and Depreciation b) Subtract both Taxes and Interest from B-T Profits and add back Depreciation c) Subtract Taxes from B-T Profits d) Subtract Taxes, Interest and Depreciation from B-T Profits e) Add back Interest and Depreciation to B-T Profits f) Add back Taxes, Interest and Depreciation to B-T Profits

When delivering an assertive confrontation message to an employee, you must be careful not to become defensive or reactive if the employee becomes angry or argumentative

Describe measure you can take to remain calm and focused when delivering such a message What will be an ideal response?