______ provides metrics like mentions and trends along with using data insights to tie into strategic plans.

A. Listening
B. Monitoring
C. Analytics
D. Strategy

B. Monitoring

Communication & Mass Media

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Keri really enjoys talking with people, learning about them, and sharing personal information

How would you describe Keri?s listening style? A) time oriented B) content oriented C) people oriented D) action oriented

Communication & Mass Media

Invitational rhetoric is one way to develop a dialogical spirit in your speech

Indicate whether the statement is true or false

Communication & Mass Media