According to the Conference Board (2010 ) survey, what percentage of American workers are satisfied with their jobs?

The need or desire that energizes and directs behavior toward a goal defines _____

a) motivation. b) persistence. c) intensity. d) assimilation.

The three techniques used in brainwashing are

a. unfreezing, change, refreezing. b. freezing, isolation, and conditioning. c. dependency, dissonance, and attitude change. d. direct contact, dissonance, and reward.