What percent of the area under the normal curve is covered by ±1.96 standard deviations?

Once Starbucks had established its presence in thousands of cities internationally, the company sought to increase the number of purchases by existing customers with a ________ strategy that led to new in-store merchandise, including compilation CDs

and high-speed wireless access. A) product-development B) market-penetration C) diversification D) market-development E) conglomerate

Some subjects, such as wages and hours, are compulsory subjects of collective bargaining

Indicate whether the statement is true or false