Today?s world of complex issues and highly developed media calls for greater individual

assertiveness.

Indicate whether the statement is true or false

TRUE

Communication & Mass Media

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One important function of _____ listening is acknowledging and accepting the speaker’s feelings

A) static B) polite C) active D) critical

Communication & Mass Media

Professor Johnson is known to be the chair of the faculty promotions committee. Professor Johnson possesses which kind of power based on this information?

a. Legitimate b. Coercive c. Referent d. Renown

Communication & Mass Media