A major role played by information technology in improving customer service is to
A) present customers with a long menu of options when they ask for help.
B) sell customer lists to other companies.
C) provide uniform services.
D) individualize service.
Answer: D
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We can reduce volatility by investing in less than perfectly correlated assets through diversification because the expected return of a portfolio is the weighted average of the expected returns of its stocks, but the volatility of a portfolio ________
A) is higher than the weighted average volatility B) is independent of weights in the stocks C) is less than the weighted average volatility D) depends on the expected return
Which of the following is NOT an example of a system description?
A) Web-based online system B) Management issues C) LAN with decentralized databases D) Mainframe with central databases