Which of the following is the second step in the systematic problem-solving method?

A) ?Identifying and defining the problem
B) ?Analyzing the problem
C) ?Determining criteria for judging solutions
D) ?Generating a host of solutions

B

Communication & Mass Media

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Resistance to change is never appropriate or necessary

Indicate whether this statement is true or false.

Communication & Mass Media

The main functions of media are surveillance, entertainment, _______________ and _______________

a) interpretation … digitalization b) digitalization … regulation c) regulation … socialization d) socialization … interpretation

Communication & Mass Media