What is the probability that the system is full and new arrival must drive on?
In a bank drive-through, there is a single service window and room only for two cars to line-up to wait for service. The mean time between arrivals for drive through customers is 5 minutes. The mean time to complete a customer transaction is 3 minutes. The number of arrivals is distributed according to a Poisson distribution and the service times are exponentially distributed.
Answer: PM = 0.1
You might also like to view...
Which is NOT a requirement of an agency relationship?
A. Compensation to the agent B. Contractual capacity of principal C. Loyalty of agent to principal D. Full disclosure by agent to principal
Standardizing the conversion process is the process of ________
A) specifying the behaviors companies expect of employees when creating the final product B) specifying the behaviors companies expect of managers during the management process C) specifying the behaviors that companies hope customers will display during the purchasing process D) specifying the behaviors that employees expect of managers during the supervision process