Marisa is enrolled in a Marketing class. There is a group of five people in the class that sit in the

You may be able to reduce your level of communication apprehension by concentrating on yourself—how you sound and look—rather than on your message

Indicate whether the statement is true or false

By learning to manage our emotions we can

a. increase our perceptions of the personal rewards that may result from interacting with others. b. increase our motivation to communicate. c. decrease social anxiety. d. change debilitative into facilitative emotions. e. All of the above