A petroleum refinery in the Gulf region is forced to shut down for several months because of hurricane damage. This is an example of

A ____________ is composed of a group of buyers who share common characteristics, needs, purchasing behavior, or consumption patterns

a. target class b. class c. focal segment d. market segment e. target segment

Part of the responsibility of the master black belt is to perform a cost of poor quality analysis

Indicate whether the statement is true or false