When using a PowerPoint presentation to develop a sales message, the communicator is using PowerPoint as which of the following?

A) Random noise
B) Channel
C) Delivery system
D) Medium
E) Encoding device

Answer: B
Explanation: B) The channel is the system used to deliver the message, which is different than the medium, which is the form a message takes.

Business

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Performance reports are a primary tool of which management function?

A. None of the given answer B. Planning C. Decision making D. Controlling E. Mentoring

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Operating leverage predicts the effects that fixed costs have on changes in operating income when ________

A) production is discontinued B) there are no sales returns C) variable costs change D) sales volume changes

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