While managing requires structuring the organization, staffing it with capable people, and monitoring activities; leadership goes beyond these functions by inspiring people to attain the vision.

A customer-management organization deals with individual customers rather than the mass market or market segments

Indicate whether the statement is true or false

Bill saves $3,000 per year in his IRA starting at age 25 and continuing to age 65, when he retires

The amount Bill has in his IRA at age 65 can be characterized as the future value of an annuity. Indicate whether the statement is true or false