What is defensive communication? How does defensive communication influence communication?
What will be an ideal response?
Defensive communication occurs when one perceives a threat and in turn responds in a way to protect one's self-image. Defensive communication tends to prevent the listener from concentrating on the message, eliciting a defensive response, and contributing to negative circular responses that increase defensiveness.
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Two types of speech outlines discussed in your textbook are the
A. speaking outline and the audience outline. B. preparation outline and the formal outline. C. audience outline and the preparation outline. D. rough draft outline and the polished outline. E. preparation outline and the speaking outline.
In Lexmark International, Inc. v. Static Control Components, which factors did the Supreme Court rule to determine who has standing to file a claim under the Lanham Act?
A. Courts should apply a zone-of-interests test. B. Plaintiffs must show a commercial injury was "proximately caused" by the competitor's false statements. C. Plaintiffs must show their lawsuit is motivated by a substantial state interest. D. Both A and B are correct.