Which of the following is a recommendation of Wilmot and Hocker on how to build a
constructive conflict?
A) Hold your position on an issue firmly.
B) Try to protect yourself against conflict.
C) Be willing to lose if it means making the other person happy.
D) Focus on the relationship rather than the individual.
D
Communication & Mass Media
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What is evaluating? How do you evaluate effectively?
What will be an ideal response?
Communication & Mass Media
Jaxon told his listeners, "As you will recall, I talked about the importance of good health insurance when I began my talk and as I end my talk, I want to tell you it's still important." What device is Jaxon using to encourage retention?
A. reinforcement B. comparison C. explanation D. retrieval
Communication & Mass Media