When speaking in the oral style, avoid using personal pronouns,

simple words, and short sentences.

Indicate whether the statement is true or false

F

Communication & Mass Media

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What are the competencies that manage the group interactions and keep it focused on the task at hand?

a) Discussion-management competencie b) Problem-oriented competencies c) Relational competencies d) Solution-oriented competencies

Communication & Mass Media

Hands are active with a hand shake, salute or fist bump at this part of the interaction process

a. turn-requesting b. turn-maintaining c. greeting d. turn-yielding

Communication & Mass Media