Mediators who are not good listeners ______.
A. miss the emotional level of messages
B. are susceptible to emotional contagion
C. can better focus on the real issues
D. create more supportive climates
A. miss the emotional level of messages
Communication & Mass Media
You might also like to view...
Which one is NOT a factor in changing the role of managers in current and future organizations?
a. lower global productivity b. increasing competition among firms c. emphasis on speed, service, and information d. need to develop previously un(der) employed workers
Communication & Mass Media
One reason to use clear and straightforward language even when talking about complex ideas is that listeners must understand your message in the time it takes you to say it.
Answer the following statement true (T) or false (F)
Communication & Mass Media