A well-known financial executive cited in the human relations text believes that self-interest is the reason behind many major financial scandals

Which of the following is true regarding activity-based costing (ABC)?

A) The benefits of using ABC always outweigh its limitations. B) The lower the proportion of overhead costs as compared to direct materials and direct labor costs, the more likely a company will benefit by using ABC. C) Companies with a high-proportion of non-unit-level costs should rarely use ABC. D) High measurement costs associated with ABC may deter some companies from its use.

Why is it important to have emotional labor and how does it relate to emotional contagion?

What will be an ideal response?