Facework refers to the image of yourself you present to others for acceptance and confirmation

Your brain is fried, and you just cannot come up with a creative topic for an assigned speech. As a last resort, you fire up your computer and search the Web looking for something to spark your interest

Is this advisable, according to your textbook? A) No; Web sources offer unreliable material, which doesn't make for a good topic. B) Yes, but topics generated from Web sources take much longer to develop than others. C) Yes; scanning Web directories may be an effective strategy to find a speech topic. D) No; it is a form of plagiarism when you poach speech topics from sites on the Web.

All of the following are presented in your text as reasons why it is important to study conversation EXCEPT

a. improving our ability to identify our emotions accurately. b. improving how we communicate in conversations. c. improving how we communicate in formal contexts. d. improving how society functions. e. improving our ability to effectively and appropriately participate in conversations.