Use of value stream mapping requires construction of a current state drawing, a future state drawing, and an implementation plan

What are the two main types of research instruments used to collect primary data?

A) observation scales and personal interviews B) questionnaires and mechanical devices C) focus groups and mechanical devices D) focus groups and questionnaires E) personal interviews and online focus groups

Which of the following rulemaking models is most often used by administrative agencies because it is efficient in terms of time and cost?

A) formal rulemaking B) informal rulemaking C) hybrid rulemaking D) independent rulemaking