Which is NOT considered a major source of friction for the public relations function within an organization?

A) Human resources
B) Accounting
C) Legal
D) Marketing
E) All of the above are areas of friction.

Answer: B

Communication & Mass Media

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Memory is best characterized as _______

a. retroactive b. reconstructive c. reproductive d. objective

Communication & Mass Media

All relationships have rules that guide how partners communicate. Rules are important for which of the following reasons?

A) They guide how partners interpret each other's communication. B) They define what is expected. C) They control what places to go. D) They define who we are as people. E) They both guide how partners interpret each other's communication as well as define what is expected.

Communication & Mass Media