When service recovery is necessary, customers are:

Before a buyer makes an offer on real property, he or she must be given:

a. a disclosure of agency b. lead based pain hazard disclosure c. a property inspection report d. a public report on the subject property

Rebate programs tend to be more effective than other promotions because consumers get excited about them and this leads them to wait patiently until one is offered before making a purchase

Indicate whether the statement is true or false