Marissa travels to Israel as part of her study abroad program. Because she knows little about the culture and the language, she feels unsure and not certain of what to do. It is important for Marissa to remember that such ________ is common when people interact cross-culturally.

A. ambiguity
B. adaptation
C. ethnocentrism
D. tolerance

Answer: A

Communication & Mass Media

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Your speech will be presented to an audience of scientists, engineers, and technicians. Generally, members of an educated audience such as this are

a. more accepting of statistics and generalizations. b. more concerned with issues outside their immediate field of operation. c. more interested in personal concerns than broad sociological or political issues. d. more easily swayed by appeals to emotion and authority.

Communication & Mass Media

If you want to quantify the magnitude of a problem in your speech, you may want to use ____?

A) definitions B) examples C) statistics D) anecdotes

Communication & Mass Media