All of the following relate to Six Sigma EXCEPT:
a. project team deployment to improve profitability and reduce non-value-added activities.
b. flexibility to demand volume changes and trends.
c. creating highly qualified process improvement experts.
d. setting stretch objectives for improvement.
B
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Which of the following is true of backward-looking market metrics?
A) They are applied simultaneously with financial performance metrics, normally at the end of a reporting period. B) They include relative product and service quality. C) Their purpose is to track customer perceptions and attitudes that precede actual changes in customer behavior. D) They are the indicators of future financial performance. E) The absence of these metrics can result in customer-dissatisfaction problems being undetected.
The interest rate swap strategy of a firm with fixed rate debt and that expects rates to go up is to:
A) do nothing. B) pay floating and receive fixed. C) receive floating and pay fixed. D) none of the above