Marie is a customer relationship executive at Freemont Inc For the first six months, she struggled to communicate with her colleagues. She faced difficulties while interacting with clients, and was not as effective as her coworkers
Later, upon the suggestion of experts, Marie started reading journals and newspapers, writing down new words, and improving her vocabulary.
What is the intention behind Marie's actions?
a) To use language effectively while communicatin
b) To avoid jargon while communicating
c) To give directives for the accomplishment of tasks
d) To choose the setting for communication
A
Communication & Mass Media
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Jenna is always quick to take credit for her team's accomplishments but is equally quick to deny any involvement in its failures. This is an example of
A) fundamental attribution error. B) overattribution. C) inconsistency D) self-serving bias.
Communication & Mass Media
________ refers to the attachment group members feel toward each other.
Fill in the blank(s) with the appropriate word(s).
Communication & Mass Media