Employee empowerment increases productivity, but decreases employee motivation
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Empowerment increases both productivity and motivation. In fact, productivity typically rises because motivation has risen.
Business
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Evidence suggests that real-time customer chat increases the dollar value of transactions
Indicate whether the statement is true or false
Business
What will facilitate a rise in the quality and availability of e-learning programs in the coming years?
(a) Higher demand for e-learning sources will cause additional money to be invested in the industry. (b) Improvements in the quality of audio and video on the Web. (c) An increase in "wired" college and university campuses across the country. (d) None of the above. E-learning programs have already peaked.
Business