The technological environment is predominantly static

Ere are many different incentive plans that companies may use. _______ plans are often used to encourage collaboration among workers while __________ plans are more often used to reward individual effort:

A. Gainsharing, merit B. Commission, profit C. Commission, merit D. Gainsharing, profit

James Frank has been put in charge of gathering marketing intelligence, disseminating it within his organization, and eventually directing action on the information. Mr. Frank's task is best described as part of the ________ process

A) market-sensing B) new-offering realization C) customer acquisition D) customer relationship management E) fulfillment management