You want to collect information to evaluate your sales force in New England. Which of the following would you be LEAST likely to consider in doing so?

A) call reports
B) expense reports
C) customer satisfaction surveys
D) customer turnover rates
E) partner relationship management data (PRM)

E

Business

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The name of Rick Lenny is associated with

a. baseball. b. football. c. chocolates. d. the airlines.

Business

________ focus primarily on how to motivate employees to contribute their inputs to their jobs and organizations

A) Job design and goal setting B) Job enlargement and job enrichment C) Time and motion studies D) Social interaction theories

Business