Following the publicity of the scandal that ended his political career, New York governor Eliot Spitzer said, "I have begun to atone for my private failings. … The remorse I feel will always be with me." In another speech, he said, "I have acted in a way that violates my or any sense of right and wrong. … I apologize to the public, who I promise better." These are examples of

A. mortification
B. scapegoating
C. division
D. redemption

Answer: A

Communication & Mass Media

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Which of the Carl Rogers's five response categories seeks further information or provokes further discussion?

a. evaluative b. probing c. understanding d. interpretative

Communication & Mass Media

A good leader treats every coworker differently and does not explain how or why

Indicate whether this statement is true or false.

Communication & Mass Media