The total-return approach concentrates solely on capital gains over the long term

Indicate whether the statement is true or false.

Answer: FALSE

Business

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Brand loyalty in the product choice step of the consumer decision-making process is an example of a ________

A) psychographic B) consumer expectation C) cognitive dissonance D) heuristic E) behavioral target

Business

Maynard and Zed construct a spider-web diagram for their latest initiative at the pawn shop. The rings of their spider web diagram show:

A) The dimensions or success factors that are most important to the pawn shop. B) The scores achieved on each of the dimensions. C) The competitive comparison among other pawn shop projects. D) The relative importance of each of the dimensions or critical success factors.

Business