___________ refers to the act of producing messages, whereas ___________ is the act of understanding them

What is the greatest fear of most Americans?

A) public speaking B) heights C) death D) loss of ethos E) bad grades

Generally, what is the ideal group size for a problem-solving discussion?

a) 3–5 people b) 4–6 people c) 5–7 people d) 6–9 people e) 8–12 people