Which of the following represents the expected norms of behavior in a particular situation?

A) Ethics
B) Professionalism
C) Being a team player
D) Etiquette
E) Communication

Answer: D
Explanation: D) Etiquette is an important element of an audience-centered communication and is different than ethics in that ethics represent moral values, and etiquette is an expected behavior, such as using email communications that are well written, spell checked, etc.
Learning Obj.: LO 1.2: Explain what it means to communicate as a professional in a business context.

Business

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Which of the following will evaluate to false?

a) false && false b) true && true c) false && true d) true && false

Business

The software system that makes a request is called a service requester, whereas the software system that would process the request and provide the response is called a service provider

Indicate whether the statement is true or false

Business