"Why do you say that?", "That's interesting, can you tell me more?" or, "Would you like to add anything else?" are examples of ________

Maintaining accurate sales records can help a salesperson by putting current sales into:

A) arrears B) escrow C) danger D) territories E) perspective

Activity times for a project are estimated by all but which of the following methods?

A) the use of dowsing rods. B) managerial opinions based on similar prior experiences C) statistical methods based on actual past experience D) estimates using learning curve models to improve replications and estimate accuracy