The aim of active listening is to set aside one's own frame of reference and, as far as possible, to listen from within the speaker's frame of reference.

How do speeches presented in "real-world" settings compare to those presented in

the classroom? A) Citizens in a public forum are less interested in where you got your information or how carefully you prepared. B) Since you are merely learning to speak in the classroom, you need not be as careful in your preparations or your research. C) The classroom setting presents higher expectations, since you must convince a highly educated audience to accept your viewpoint. D) In either setting you have an obligation to know what you're talking about and to take the time to prepare your speech carefully.

One of the problems associated with random digit dialing (RDD) is the large number of invalid telephone numbers generated

Indicate whether the statement is true or false.