"A public university is a better place to begin higher education

than a prestigious private college" is a claim of value.

Indicate whether the statement is true or false

T

Communication & Mass Media

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Ricardo, the PR manager of a firm, wants to inform a customer of some of its new policies. He creates a document and wants to send the file to the customer in the most appropriate way. What form of communication shouldRicaro use?

a. Email b. Memorandum c. Proposal d. Report

Communication & Mass Media

An analytic level of assessment includes skill ratings for specified behaviors

Indicate whether the statement is true or false.

Communication & Mass Media