Chalkboards are very useful for showing how process unfolds

Kristy texts Ivor:

"Will you meet me for lunch?" Ivor is in a hurry, so he only has time to text back one word: "no." When Kristy receives this short message, she wonders if Ivor is angry with her. This illustrates the idea that A. Verbal code can be difficult to decode accurately. B. The more codes operating in a channel, the more chances exist for communication breakdown. C. CMCs convey nonverbal code. D. CMCs are rich medium channels.

The most important aspect of facial expression is

A) making eye contact. B) smiling. C) eyebrow raising. D) smirking. E) nervous twitching.