Explain the machines and mechanics metaphor for patient and provider identities.

What will be an ideal response?

Providers are viewed as competent experts analytically diagnosing a physical problem and then fixing it. Patients are passive and allow the expert mechanic to give them a proper tune-up with little or no input or objection.

Communication & Mass Media

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Briefly explain the three ways you can reinforce ideas nonverbally

What will be an ideal response?

Communication & Mass Media

________ _______ is the anxiety we feel about listening

Fill in the blank(s) with the appropriate word (s).

Communication & Mass Media