Lorenzo is being interviewed for a customer service position at a retail store. The interviewer asks him to provide a specific example of his customer service skills. The interviewer is asking Lorenzo to __________.
A. provide details of his educational and work background
B. list all the customer service traits that he possesses
C. tell a brief descriptive story that demonstrates a time he provided excellent customer service
D. pretend he is serving a customer and act out how he will assist him or her
Answer: C
You might also like to view...
Directories access millions of websites but do not distinguish between reliable and unreliable information, while search engines have limited coverage but present options deemed particularly valid or worthwhile
Indicate whether the statement is true or false
The ability for an employee to organize her or his schedule around her or his daily life is referred to as
a. office maintenance scheduling b. flextime c. punctuality timing d. quasi-scheduling e. family based scheduling