What is step 1, the Social Cloud, in the Social CRM Framework?
What will be an ideal response?
This includes monitoring both public and private communities to glean social
insights. Organizations should monitor what’s said about them and about
competitors. They do this through Social Media monitoring tools: 55% of these
tools cost less than $100 per month, but a few (approximately 2%) can cost up to
$10,000 per month.
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By typing Like "manager*" in the Query Design grid's criteria section of a JobTitle field, your results would include ________
A) all records with the word "manager" located anywhere in the field. B) all records with the word "manager" located at the beginning of the field. C) all records with the word "manager" located at the end of the field. D) no records because the criteria is not entered correctly.
List the 10 main sections of the systems proposal.
What will be an ideal response?