What is considered the most distracting pitch a speaker can use?

Which of the following is false?

a. Effective communication is vital to maintaining long-distance friendships. b. The ability to deal effectively with superiors who tell racist jokes requires good communication skills. c. Communication skills are needed outside of one's professional environment. d. Communication is essential only to careers that require public speaking skills.

Critical listening requires negatively evaluating someone's communication

A. True B. False