AirCon is a cellular network service provider that is known for the warmth and attention with
which its customer care executives deal with complainants. Which approach to achieve
differentiation has AirCon used here?
A) tangibles B) customer consulting
C) reliability D) empathy
D
Business
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Rod committed suicide four months after purchasing a $100,000 life insurance policy. His insurer must pay:
(a) $100,000 (b) $100,000 less the premiums paid for the coverage (c) a refund of the premium paid (d) nothing
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State court systems are interrelated and dependent upon one another
a. true b. false
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