Tanya has gathered her material for a training session on conflict management. What does the book mention as one of the most important considerations for helping to evaluate the material?
a. The amount of time you have for training.
b. The education and knowledge level of the trainees.
c. Whether the information helps you achieve your training objectives.
d. Whether the information is copyrighted.
c
Communication & Mass Media
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Professors routinely speak of tenure, refereed journals, and student credit hours. These technical terms specific to this occupation are called __________
Fill in the blanks with correct word
Communication & Mass Media
Verbal aggressiveness is __________
a) a constructive conflict management strategy b) synonymous with argumentativeness c) a conflict management strategy that may include inflicting psychological pain d) a confirming conflict management strategy
Communication & Mass Media