One reason that empowerment is important in today's business climate is that managers today tend to have smaller spans of control than managers of the past

Indicate whether the statement is true or false.

Answer: FALSE
Explanation: In fact, today's managers, due to downsizing and efficiency efforts, have larger, not smaller, spans of control than managers of the past. A larger span of control means the manager has less time to spend with individual employees, so empowering those employees helps them solve problems on their own.