Susie and Rashida are secretaries to two different department chairs in the same office suite.  Susie is very talkative and is a natural extravert.  Rashida is very focused on completing reports and spreadsheets and needs complete silence when working.  Both view their jobs very differently (Susie has a customer service focus while Rashida views herself as a support to her department chair), and their bosses are very supportive of their differing approaches to the job.  Their different personalities results in an ongoing conflict that is impossible to resolve and is very messy.  This is an example of a(n)

A. solvable conflict
B. intractable conflict
C. characterization conflict
D. reflexive conflict

Answer: B

Communication & Mass Media

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Playfun, a toy manufacturing company, rewards those employees who assemble the maximum number of toyseach month. The design and materials are provided, and employees have to put together the toys according to the required design

What kind of leadership approach should the company follow, and why? a. Classical; to keep the assembly line organized and running round the clock. b. Human relations; to direct people to do a job that influences the amount and quality of work that gets accomplished. c. Human resources; to provide them with the necessary tools, support, and conditions to work. d. Behavioral; to engage in spelling out the duties and responsibilities to an individual or group.

Communication & Mass Media

This is the broad category of films that primarily consist of sequences of events that are linked by cause and effect following continuity of time and space.  

A. Narrative B. Point-of-view C. Screen direction D. Motion picture language

Communication & Mass Media