Placating, distracting, and computing responses are types of what conflict style?

As she prepared her speech on how to bake the perfect brownie, Jo paid careful attention to

the language she was planning to use. She wanted to make sure that the audience could imagine the smell of chocolate baking and could imagine the taste of the moist, delicious brownies on their tongues.  Jo was paying special attention to how effectively she used the A) environment. B) delivery. C) channel. D) feedback.

How can an effective leader establish an environment that helps a group meet its goals for communicating?

Fill in the blank(s) with the appropriate word(s).