Describe the contents of a user needs analysis project charter.
What will be an ideal response?
Project objectives
Project scope (what's included and excluded)
Methods, tools and resources
Key participants (stakeholders)
Project deliverables
Major steps
Timeline
Criteria for success
Computer Science & Information Technology
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_____________________ are the rules you internalize and use to measure your performance.
Fill in the blank(s) with the appropriate word(s).
Computer Science & Information Technology
Explain what a service level agreement is.
What will be an ideal response?
Computer Science & Information Technology