To be effective, it's critical for team leaders to know when to intervene in the team and when to stay out of the team's way

Jay's primary job for the company is to engage in low-key _____ selling.

A. Missionary B. Order-taking C. Technical D. Trade E. Consumer

Crafting a message to generate a specific response from an audience requires the use of what type of information?

A) Practical B) Factual C) Concise D) Clear E) Persuasive