A matrix structure is a hybrid organization of overlapping responsibilities

In general, researchers have reported that subordinates are more satisfied when leaders:

A. monitor performance results. B. set clear and challenging goals. C. exhibit a high level of consideration. D. explain what followers are expected to do.

Because of the large amounts of policy reserves that life insurance companies carry as liabilities, they are rarely surprised by unexpected fluctuations in expected future payouts.

a. true b. false