Cable TV operators and cellular carriers suffer from high levels of ________, or customer defections

A) customer retention
B) customer churn
C) detraction
D) share-of-wallet
E) customer complaints

B

Business

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The performance of an excellent sales person should be rewarded with a promotion to management

Indicate whether the statement is true or false

Business

Over the last 14 trading days, the average price increase for Quincy Industries stock was $0.88 and the average drop on down days was $0.44. The relative strength index for Quincy is

A) 2. B) 66.67. C) 50. D) 33.33.

Business