Julia was born male but has a female gender. She is sexually attracted to females. Julia would be classified as a:

The tendency to perceive and approach problems in the same ways that have worked in the past is called:

a) mental set. b) algorithmic thinking. c) convergent thinking. d) the prototype heuristic.

What is typically the first step in the training process?

a) validation b) alpha testing c) safety training d) needs assessment